Below you can find answers to the questions we receive most frequently about ordering, stock, production and delivery at Buttonsguy.

Do you sell both wholesale and retail?

Yes. Depending on the product, we offer retail, low-quantity and wholesale purchasing options. Minimum order quantities and quantity-based prices are shown on the relevant product page where applicable.

Are the products in stock?

Stock status is shown on the product page. In-stock items are generally prepared for shipment within 24 hours after payment confirmation.

Can I order special colors or coatings?

Yes. Special coating options are available for suitable metal accessories. Orders requiring special color coating are generally prepared within 3-4 business days for the quantities stated on the product page.

Can you produce products with our logo or design?

Yes. Buttonsguy can evaluate custom logo, branded and special-design production requests through Caglayan Accessories manufacturing capabilities. Production feasibility, minimum quantity, mold requirements and lead time vary by product. Please contact us with your drawing, logo or sample.

Which product groups do you offer?

Our main product groups include metal buttons, metal buckles, eyelets and grommets, snap fasteners, zipper pulls and cord ends and cord locks.

How can I choose the correct size or model?

Please check the measurements, product specifications, compatible parts and option fields on the product page. If you are unsure, send us the product code, intended use and required measurements before ordering.

Which payment methods can I use?

Available payment methods are shown securely during checkout. Bank transfer and supported online payment methods can be used according to the options available for your order.

Do you ship internationally?

Yes. Buttonsguy accepts international orders. Shipping options, transit times and charges depend on destination, parcel details and the selected carrier.

What should I do if my package arrives damaged?

If the package is visibly damaged, inspect it with the carrier representative whenever possible and request a damage or condition report. Then contact us with your order information and the report.

How can I get a quotation for larger quantities?

For wholesale quantities, special production or project-based pricing, contact us through the contact page and include the product code, required quantity, color or coating preference and delivery country.