Caglayan Accessories values the protection of personal data shared during visits, membership, shopping, quotation requests, communication and support activities on buttonsguy.com.

Data Controller

The data controller is Caglayan Tekstil ve Deri Metal Aksesuar. Contact: info@buttonsguy.com, +90 554 494 5625, Keresteciler Sitesi M. Nezih Ozmen Mahallesi, Pelit Sokak, Issa Is Merkezi No: 26/5A, Merter / Gungoren / Istanbul / Turkiye.

What Data May Be Processed?

We may process name and surname, contact details, delivery and billing information, order and transaction details, customer service records, website usage information and limited payment transaction information where required. Sensitive authentication data such as card passwords are not viewed or recorded by us.

Why Do We Process Personal Data?

Personal data may be processed to receive and fulfil orders, manage payment and invoicing, arrange delivery, provide customer support, manage returns and exchanges, respond to requests and complaints, comply with legal obligations, maintain information security, prevent fraud and conduct commercial communications where consent is legally required.

Who May Receive Personal Data?

Where necessary for the transaction, data may be shared with shipping and logistics providers, payment institutions and banks, hosting and IT service providers, accounting and professional advisers, legally authorised public authorities and other service providers required to fulfil the relevant purpose.

Collection Methods and Legal Grounds

Personal data may be collected through website forms, order and membership screens, email, telephone, customer service and similar electronic or physical channels. Processing may rely on performance of a contract, compliance with legal obligations, establishment or protection of legal rights, legitimate interests and consent where required by law.

Retention and Security

Personal data is retained only for as long as necessary for the relevant processing purpose and applicable legal requirements. Appropriate technical and administrative measures are used to protect data against unauthorised access, loss, alteration or disclosure.

Cookies

Cookies may be used to operate essential website functions, improve user experience, maintain security and understand website usage. Cookie preferences can be managed through browser settings.

Your Rights

Under applicable Turkish personal data protection law, you may have the right to learn whether your personal data is processed, request information about processing, learn the purpose of processing and whether data is used accordingly, know third parties to whom data is transferred, request correction of incomplete or inaccurate data, request deletion or destruction where legal conditions are met, request notification of correction or deletion to relevant recipients, object to certain results produced exclusively by automated processing and seek compensation for damage caused by unlawful processing.

Requests and Contact

You may send requests concerning your personal data to info@buttonsguy.com. We may ask you to provide sufficient information to verify your identity and clearly describe your request.